What is Rise Con Ganas?
Rise Con Ganas is a purpose-driven clothing brand that empowers Hispanic/Latinx first-generation students to pursue higher education. By blending fashion with impact, we inspire confidence and fund scholarships with every purchase.
What does Rise con Ganas mean?
“Rise Con Ganas” means to rise with determination, passion, and perseverance. Rise symbolizes growth and progress, while Con Ganas is a Spanish phrase that conveys drive, motivation, and a strong will to succeed. Together, it reflects the spirit of first-generation students and professionals who push forward despite challenges, striving for success and creating new opportunities for themselves and their communities.
Can I get a refund?
Yes, we offer a 14-day refund policy. If you are not satisfied with your purchase, you may request a refund within 14 days of the purchase date. Please note that certain restrictions may apply. For more details, please review our refund policy or contact us for assistance.
Can I exchange for size or color?
Exchanges are accepted within 30 days of purchase. Please write the size you would like for your exchange on the packing slip. Items must be unworn, fragrance free with tags still attached. Please ship it to:
Rise Con Ganas
Address
PO Box 32068 San Jose, CA 95152
Once we receive it we will ship out your exchange.
How do I know that the size I ordered is the right size for me?
Please refer to our size chart, which is in the description of each product.
Can I track my order?
All customers receive a shipping confirmation e-mail when their order ships. To track your package, go to the link below, enter your tracking number, and press the “track” button to get shipment details.
Track your package at https://tools.usps.com/go/TrackConfirmAction_input
Track your package at https://www.ups.com/track?loc=en_US&requester=ST/
Track your package at https://www.fedex.com/en-us/tracking.html
When will I receive my order?
Please allow 2-3 business days for order processing and verification, and for shipping:
Standard Shipping: 5 to 8 business days
Expedited Shipping: 3 to 5 business days
If your order has not arrived within the aforementioned guidelines, please contact us and we will do our best to track your order for you.
What shipping carrier do you use?
We ship all orders via USPS, UPS, and FedEx.
Can I contact you directly with any questions?
Please email support@riseconganas.onmicrosoft.com with any questions regarding your order. We will do our best to reply to your question(s) within 72 hours.
Do you accept check payments? Can I use PayPal?
We do not accept payments by check or paypal. We accept Google Pay, Apple Pay, Visa, Mastercard and American Express.
Why does my billing and shipping address have to match?
We require that your billing and shipping address match as an additional step to prevent credit card fraud.